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Frequently asked questions
General
We proudly serve Verrado and nearby Buckeye neighborhoods within a 5-mile radius. A small travel fee may apply for homes just outside our standard service zone.
In-home pet sitting allows your pets to stay in the comfort of their own home while we visit for feeding, walks, playtime, and companionship. This helps reduce stress and keeps their daily routine consistent.
Pet sitting in Verrado provides one-on-one care, a familiar environment, and less stress for your pets. Unlike kennels, your pet gets personal attention without exposure to loud noises, unfamiliar animals, or new surroundings.
We offer dog sitting, cat sitting, dog walking, overnight stays, and Stay-Pawtrol home visits that include basic home care such as mail pickup and plant watering.
You can call or text (480) 791-9612 or use the “Make a Pawpointment” button on our website to schedule a visit. We’ll confirm your booking and set up a complimentary meet and greet for new clients.
Our meet and greet allows us to get to know you and your pets before the first visit. We’ll discuss routines, feeding instructions, emergency contacts, and any special care needs so everything goes smoothly.
Yes. West Valley Pet Care is fully insured, experienced, and trained in safe handling practices. We know how to keep pets comfortable and secure during walks or in-home visits, especially in Verrado’s unique desert climate.
Pricing varies by visit length and service type. Our standard 30-minute visits start at $30, and overnight stays begin at $90. You can view our full pricing list on the Services page.
Absolutely. We love caring for cats too. Our cat sitting visits include feeding, litter cleaning, gentle companionship, and playtime for kitties who enjoy attention.
Stay-Pawtrol combines pet sitting with home care. During these visits, we check your home’s security, bring in mail, water plants, rotate lights, and make sure everything looks just as you left it.
Yes. Many of our Verrado clients schedule midday walks so their dogs get a potty break and exercise while they’re at the office. Regular walks help reduce boredom and keep pets happy and healthy.
We can administer most oral or topical medications during visits. Simply provide clear instructions during your meet and greet so we can ensure accurate and consistent care.
Safety always comes first. We walk early in the morning or later in the evening when pavement is cooler. Walks are adjusted based on temperature, and we ensure dogs have access to water and shaded routes.
Yes. We send quick text updates and photos after each visit or walk so you can see your happy pet and know they’re doing great.
We understand travel plans can change. Just contact us as soon as possible and we’ll extend your pet sitting or dog walking schedule to ensure your pets are never left alone.
We accept major payment methods including credit card, Zelle, and cash. Payment is due prior to or at the time of service.
Yes. We can care for multiple pets during one visit. An additional fee applies per pet to ensure each receives the time and attention they deserve.
That’s completely okay. We have experience with shy, anxious, and senior pets. We move slowly, earn their trust, and create a calm, loving environment to help them feel safe.
We take safety and privacy seriously. Your home and keys are handled with care, and every visit includes a quick home check to make sure doors and gates are secure.
We live right here in Verrado and care deeply about our community’s pets. Our services are personalized, reliable, and filled with love. Every visit is designed to give your pets the same care and comfort they get from you.
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